IAmMattVC Alchemy Therapy: Terms of Service

(Updated April 2026)

IAmMattVC operates as an independent practitioner under common law. By booking a session or engaging with our services, you agree to the following terms.

1. Executive Summary

• Confidentiality: Your privacy is the priority. Information is only shared with your consent or if legally required for safety.

• Bookings & Payments: A £50.00 GBP non-refundable deposit is required to secure your slot. The remaining balance must be cleared 72 hours before your session.

• Cancellations: We require 72 hours’ notice to reschedule. Late cancellations or "no-shows" forfeit the full session fee.

• The Vault: All deep-dive packages and memberships are non-refundable once purchased.

• Scope of Practice: Alchemy Therapy is a developmental and therapeutic process; it is not a substitute for medical or psychiatric intervention.

2. Financial Terms & Discretion

• Billing Identity: Statements will appear as "Matt Valentine-Chase" or "TICConsultancy."

• Payment Methods: We accept all major currencies via Debit/Credit card, BACS (preferred for UK clients), Cryptocurrency (most networks), and Precious Metals/Goldbacks (enquire for details).

• Discretion: If card payments pose a privacy risk, please email Matt directly to arrange an alternative booking method.

• Unpaid Slots: If the balance is not settled 72 hours prior to the appointment, the slot is automatically cancelled and the deposit is forfeited.

3. Cancellations & Attendance

• The 72-Hour Rule: Deposits are transferable if you reschedule with more than 72 hours' notice. With less than 72 hours' notice, the full fee is charged.

• Lateness: Your practitioner will wait 15 minutes. Beyond this, the session is logged as a "no-show" and the fee is forfeited. If you arrive within the 15-minute window, the session will still conclude at the original scheduled time.

4. Confidentiality & Data

• Legal Limits: Confidentiality is maintained except in cases of:

  1. Risk of serious harm to yourself or others.

  2. Legal requirements regarding terrorism or trafficking.

  3. Acute medical/mental health crises requiring emergency intervention.

• Notes: To ensure maximum protection, notes are brief, coded, and often stored offline.

• Professional Liaison: Reports for third parties (GPs/Consultants) require a signed Disclosure Consent Form. A fee may apply for report writing.

5. Professional Boundaries & Approach

• The Vault (Deep-Dive Membership): This is a living, evolving resource. Membership grants access to integrated digital assets and tools. By joining, you commit to the integrity of this high-level developmental space.

• Private Member Association: Fees cover access to services. The use of suggested tools or natural remedies is at your own risk and discretion.

• Dual Therapy: We do not typically work with clients currently seeing another practitioner for the same issues. Please disclose ongoing treatments.

• Communication: Between-session contact is strictly for administrative emergencies. No out-of-hours crisis service is provided.

6. Charter of Care

My commitment to you is grounded in the following ethical pillars:

• Expertise by Experience: My practice is informed by two decades of professional training and lived experience. I work only within my areas of genuine competence.

• Holistic Growth: We focus on enhancing wellbeing through creative, soulful, and neuro-informed practices.

• Informed Consent: You will always be briefed on the Alchemical methods used, ensuring you remain empowered and in control of the process.

• Transparency: No hidden fees. If I determine Alchemy Therapy is inappropriate for your needs before work begins, 98% of your fee will be refunded (2% is retained for transaction processing).

Note on Communications: By booking online, you acknowledge and accept that you will receive automated confirmations, payment reminders, appointment updates, and cancellation notices via text and/or email. Contact: To maintain maximum discretion, please book via phone at 07716232865 or email Matt directly. When booked online, you will also receive sporadic marketing from time to time, but it is rare. To opt out either book direct (as above) or write in your booking message 'opt out of marketing'. 

Matt’s Training & Qualifications

For those interested, a selection of Matt’s professional training and qualifications is listed below. In addition to his formal credentials, Matt is a natural empath and healer.

He provides services in London, Cheshire, India, and Online. Please find contact details and further links at the bottom of this page.